CIOs: Brace for shift to 5G
5G is on the verge of transforming wireless connectivity. It is also likely to introduce cross-functional management challenges, from cybersecurity to compliance concerns and reputation risk.
Adoption over the next several years is likely to affect many areas and layers within organisations, including:
- Governance. 5G networks are likely to increase data and compliance implications, leading to the development of new security strategies and operating models. Organisations may need newly documented policies, standards, and controls.
- People. Increased data may lead to a rise in demand for security professionals who are trained with new skills. Leaders may need to consider how to recruit, upskill, and retain talent to meet evolving expectations.
- Process. With its higher bandwidth, lower latency, and greater device support, 5G may require organisations to prepare for robust interoperability, enhanced protocols, and strong security for IP.
- Technology. 5G enables applications that need faster connectivity and greater reliability through features such as a new trust model and identity management; radio access and core network security.
The great COVID teamwork divide
INSEAD has conducted a survey with 500 professionals around the world about how teams are impacted by COVID.
45% of respondents said their team’s level of connectedness had declined since COVID-19 and 31% said it had improved. Three key levers were identified that predicted whether a team’s cohesion was growing or devolving in the wake of the pandemic.
- Harnessing the communicative power of new technologies.
- Designing new interaction rituals for the virtual format.
- Leveraging the opportunity to show compassion and care.
Human behaviours: Understanding decision making for a successful cyber strategy
A post-COVID-19 world requires a new cyber awareness and influence strategy as organisations move towards an increasingly virtual workforce.
A 360 degree view of an individual’s perceptions and mindsets will be needed to address the ‘human side’ of cybersecurity, and allow for the design of tailored interventions for change. A combination of traditional and behavioural approaches are critical to measuring cyber behaviours in a holistic manner. Here are three key areas organisations can focus on to foster these behaviours:
- Use research-based behavioural techniques: Behavioural surveys, scenario testing and situational judgement tests can help CISOs and executives understand the individual and environmental drivers of poor cyber behaviours.
- Identify time-sensitive teachable moments: Organisations should explore ‘just in time’ learning techniques that leverage behavioural economics concepts and provide real-time feedback that reinforces the desired behaviour.
- Use a combination of traditional and behavioural approaches to measure behavioural change: Understand the ‘why’ of decision making by analysing perception and mindset related metrics and the ‘what’ by understanding the metrics obtained from cybersecurity tools and technologies.